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Frequently Asked Questions
My Order
Do you offer financing and payment Plans?

Yes! We are partnered with Klarna and have a few other options at checkout as well. Learn More.

Can I order a custom piece?
How can change or cancel my order?
How can I track my order?
Materials & Product Care
What materials do you use?

14k Gold:

Our pieces are made to last forever. Created with 14k gold, which will not oxidize or discolor, so you can wear your jewelry every day, everywhereWe work with recycled gold to reduce our environmental impact, and conduct due diligence to ensure that the gold is certified recycled content from scrap or post-consumer sources

Natural Diamonds and Precious Gemstones 

Our diamonds and gemstones are ethically sourced from suppliers who follow conflict-free and socially responsible practices.

How do I use my polishing cloth?
How do I find my ring size?
Where do you ship to?

At this time we only ship in the United States. Kindly note that we do not ship to PO Boxes, APO or FPO addresses at this time.


A signature is required for each Alizeti Fine delivery. 

What are the shipping fees and delivery timeline?
What does in-stock, shipping later and made-to-order mean?
Is signature required upon delivery?
What's your return and exchange policy?

We do not offer guaranteed returns or exchanges at this time, however if you are unhappy and want to cancel your order please reach out to with in 3 business days of placing order.

Note: If you have received an defective/ damaged jewelry please contact us at within
24 hours of package delivery.